5999 Com Terms & Conditions —
Your Rights & Responsibilities

5999 com An online gaming and betting platform operated for adult users in Bangladesh and select other countries. In this document, "we", "our", or "the platform" refers to 5999 com and its operating entity. "User", "you", or "member" refers to any individual registered on or using the site's services.

These terms and conditions are subject to change from time to time. Registered users will be notified by email of any significant changes. However, you are encouraged to review this page regularly at your own discretion.

Age Restriction

5999 comTo open an account at, you must be at least 18 Years You must meet the minimum age requirement. We may request a valid government-issued ID, such as a National ID card or passport, to verify your age. If an underage account is identified, it will be closed immediately and all funds will be forfeited.

One Account Policy

One per person only One Account Permitted. If the same individual opens multiple accounts, all accounts will be permanently closed and the balances of both will be forfeited. If multiple members of the same household use the platform from the same device or network, please inform the support team in advance.

Registration Details

All information provided during registration must be accurate and complete. Providing false information will result in account termination. If you need to update your details later, please contact our support team.

• Provide your correct name, date of birth, and contact details.
• Keep your password confidential and do not share it with anyone.
• Keep two-factor authentication enabled to secure your account.
• If you suspect your account has been hacked or accessed without authorization, contact us immediately.

Deposit Rules

5999 comThe minimum deposit at is ৳200. The maximum deposit limit is determined by your account verification level. Deposits via bKash, Nagad, and Rocket are typically credited within 2 minutes. Bank transfers may take 1–3 business days.

Withdrawal Rules

Your account must be fully verified before you can make a withdrawal. The minimum withdrawal amount is ৳500. The maximum daily withdrawal limit is ৳2,00,000. Withdrawals are typically processed within 24 hours.

KYC Verification

To ensure security, 5999 com We follow the Know Your Customer (KYC) process. A photo of your national ID and a selfie may be required before withdrawals. Large withdrawal amounts will be held until this verification is complete.

Welcome Bonus

New members will receive a Welcome Bonus on their first deposit. Full bonus details and terms are available on the promotions page. Wagering requirements must be met before the bonus can be cashed out.

Wagering Requirements

Most bonuses carry a 30–40x wagering requirement. This means a ৳1,000 bonus requires a minimum of ৳30,000–৳40,000 in bets before any withdrawal. Always read the individual terms for each bonus.

• Bonuses expire if not used within 30 days of being credited.
• Multiple bonuses cannot be active at the same time (except in special cases).
• Wagering requirements also apply to winnings from free spins.
• If bonus abuse or fraudulent activity is detected, the bonus and any associated winnings will be voided.
• Bonus bets may be restricted on certain games — check the promotions page for the eligible games list.

Fair Play Policy

5999 comAll games at use certified Random Number Generator (RNG) technology. Every game outcome is entirely random and independent of previous results, verified through regular third-party audits.

Sports Betting

In Sports Betting, outcomes are determined by the official results of each event. If an event is cancelled or postponed, your stake will be refunded. For live betting, odds are subject to change — always review the odds carefully before confirming your bet.

Technical Issues

If a game is interrupted mid-session due to a server issue or technical fault, 5999 com Settlements will be based on the last confirmed result. If no result has been confirmed, the bet amount will be refunded.

• A maximum bet limit per game session applies — refer to the in-game details.
• Using bots or automated software to play is strictly prohibited.
• Exploiting software bugs or glitches in any game is a bannable offence.
• Coordinated betting (arbitrage) across multiple accounts is strictly prohibited.

5999 com We believe gaming should be a source of fun, not stress. We actively promote responsible gaming and have made several tools available to all users.

Self-Limit Settings

You can set your own weekly or monthly deposit limits, session time limits, and maximum bet limits directly on your account. Once set, these limits cannot be exceeded.

Self-Exclusion

If you feel your gaming is getting out of control, you can opt for a temporary or permanent self-exclusion. Simply notify our support team and it will be activated within 24 hours.

If any of the following activities are detected, the account will be immediately suspended, all balances may be forfeited, and legal action may be taken:

• Opening or using an account under a false identity.
• Collecting bonuses across multiple accounts.
• Using bots, macros, or any automated software.
• Collusive betting with other users.
• Money laundering or transactions involving illegal funds.
• Attempting to hack or exploit vulnerabilities in the platform's systems.
• Threatening or harassing other users or staff members.
• Using or allowing a minor to use an account.

5999 com We are committed to protecting your personal information. Our full privacy policy here You can read. In brief:

• Your information is never sold to third parties.
• Your information is never shared unless required by law.
• All data is secured with 256-bit SSL encryption.
• Even after an account is closed, certain data will be retained for a specified period as required by law.

5999 com Services are provided "as is." Our liability is limited in the event of service disruptions caused by technical issues, internet outages, or other unavoidable circumstances.

All gaming decisions are entirely your own. For any financial losses, 5999 com We are not liable. Compliance with gaming laws in your jurisdiction is solely your responsibility.

You can request to close your account at any time. The account will be closed once all pending withdrawals have been processed.

5999 com- may also suspend or terminate accounts under the following circumstances:

• For investigation on suspicion of violating the terms and conditions.
• KYC verification has not been completed.
• Extended inactivity of more than 12 months.
• When required by legal directive or regulatory authority order.

You will be notified by email before your account is closed, except in urgent security-related cases.

For any disputes or complaints, contact our support team first. We aim to respond within 72 hours. If the matter cannot be resolved directly, it will be settled through a neutral mediator.

Email us at: support@5999com.app

You're welcome to write to us in Bengali for any queries related to these Terms and Conditions. Our team is fully equipped to assist you in Bengali.